Reselecting Vehicle or Customer on a Work Order

Sometimes during busy times, and customers are waiting, and becoming impatient, mistakes can happen. The customer or vehicle could be loaded onto the wrong Work Order. In Winworks, there is a fast as easy way to correct this common mistake. All you need to do is to go into the Work Order, double click on the customers name, an then select yes to re-select. and you can begin by typing in the customers name and re-elect the vehicle. Easy as that!

 

Watch the Video Below!

Ransomware? What is it?

 

Below is a Article from sophos.com on ransomware and how you can protect you and your data.

Anatomy of a ransomware attack: CryptoLocker, CryptoWall, and how to stay safe (Infographic)

By:

Ransomware, it’s everywhere. We had hoped that the notorious file-encrypting ransomware called CryptoLocker was defeated after law enforcement knocked out its infrastructure last year, but CryptoLocker and its close cousin CryptoWall have come back stronger than ever.

Ransomware is malware that prevents you from using your files or your computer, and then extorts money from you in exchange for a promise to unlock them.

We’d like to show you more about the newest kinds of ransomware, how they work, and what you as an organization or individual can do to stay safe.

Ransomware: a brief history

Ransomware and fake-antivirus have been around for many years, relying on social engineering to trick computer users into paying the cybercriminals, so their phony warnings claim, to avoid fines from police for supposed crimes, or to clean up “viruses” on their computers that don’t actually exist.

But CryptoLocker and CryptoWall – variations of the malware we sometimes call crypto-ransomware or cryptoware – don’t bother with that sort of trickery. The attackers tell victims up-front that their files have been encrypted by the crooks. Unless you pay for the encryption key held by the attackers, the crooks destroy the private encryption key, making it impossible to recover your files.

How it works

A ransomware attack goes through five stages from the time it installs on your computer to the appearance of the ransom warning on your screen. You can download a step-by-step infographic to learn about the stages of an attack, and get tips on staying safe.

https://blogs.sophos.com/2015/03/03/anatomy-of-a-ransomware-attack-cryptolocker-cryptowall-and-how-to-stay-safe-infographic/

My CarFax Service Shop

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Here at Winworks, we are happy to be close partners with CARFAX. With our partnership with CARFAX, Winworks users get the ability to use CARFAX’s QuickVin System. Just type in the license plate and the state, and CARFAX will automatically enter the VIN in for you. No more mistyping in the VIN. In exchange Winworks users provide CARFAX with vehicle information. No personal information is ever uploaded to CARFAX.

Now CARFAX has a new program, the “My CARFAX Service Shop”. This program helps you bring customers back into your shop. Just sign up at mycarfaxserviceshop.com. When customers download the “My CarFax” app for their smart phone, they can view service history and when their next service is due. It will even give them a notification when they need to come back in for an oil change, tire rotation etc. The “My CARFAX Service Shop” is a great program for any auto repair shop. Winworks is happy to be a CARFAX Partner.

 

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Winworks Mobile Update v1.6

Winworks Mobile v1.6 is now available. You have have the ability to hide estimates from the “WO list” screen in Winworks Mobile. On iOS just tap the settings gear in the upper left corner and select show estimates. On Android tap the settings touch button on your device to active the toggle menu. We are always trying to improve the Winworks Mobile system. If you have any feedback, please send us an email to support@winworks.com.

Security System

Build right into the Professional and Premium editions of the software there is a security system. In “Options>Preferences>Security system”, you can set up all the security settings for your shop on an employee by employee basis. As an owner or shop foreman you can have an “Override password”. This password will give temporary access to an employee to any part of the AutoShop System. There are 16 different areas of security to lock or unlock based on employee. It is very easy to change the settings in the Security System, all you need is the shop foreman password, and you can log in and adjust permissions. If you would like help setting up the security system in Winworks AutoShop, give us a call and we would be happy to help you set it up.
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